As first time homebuyers, my fiancé and I had limited knowledge of the whole process but fortunately Jeff explained everything, took the time for any questions we had and always looked out for our best interest. He never told us what to do but always made sure we had all the facts, good and bad. Jeff was patient even when we got a bit anxious or overwhelmed and he made a point to ask the important questions so he could better help us find what we were looking for. Jeff is great to work with and I would recommend him to friends, family, first time buyers or experienced buyers.